Returns Policy

We want you to be happy every time you shop with us. Although occasionally, we understand you may want to return items.

For all items

If for any reason you are unhappy with your purchase you should call us within 24 hours to arrange return. Under the distance selling regulations, you have up to 7 days upon receipt to return your goods for a full refund.

Defective items

Items that are deemed defective may be returned if necessary. We will require proof of damage via photo.

If you feel the goods are of a poor quality, we will require a picture/sample.

In the first instance call 01462 814249 to discuss or email

To return an item

Please call 01462 814249 or email

Return address

Old Manor Farm
Hitchin Road
SG16 6BB