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Returns Policy

Returns Policy

We want you to be happy every time you shop with us. Although occasionally, we understand you may want to return items.

For all items:
If for any reason you are unhappy with your purchase you should call us within 24 hours to arrange return. Under the distance selling regulations, you have up to 7 days upon receipt, to return your goods for a full refund.

Defective items:
Items that are deemed defective may be returned if necessary. We will require proof of damages via photo.

If you feel the goods are of a poor quality, we will require a picture  / sample.  In the first instance call 01462 814249 to discuss or  email info@oldmanorfarm.com

TO RETURN AN ITEM:

Please call 01462 814249 or email info@oldmanorfarm.com

RETURN ADDRESS:

Old Manor Farm

Hitchin Road

Henlow

Beds

SG16 6BB